Our Staff

Jon Richardson, HIS #1405

Jon Richardson, HIS #1405

Hearing Instrument Specialist

Jon Richardson is a hearing instrument specialist. Jon is originally from Chapel Hill, N.C. and moved to Lenoir, N.C. in 2007. Jon attended Appalachian State University and started working at Best Value Hearing Care Center in 2011. Jon began working in the hearing industry in 1998 and was drawn to the profession because he enjoys helping and counseling others.

What Jon loves most about saving hearing lives is experiencing a patient’s joy through better hearing. Jon strives to stay informed on hearing health by regularly reading medical reports to become more knowledgeable in his everyday work with patients.

Outside of saving hearing lives, Jon loves hobbies such as spending time with his wife, reading, and watching documentaries.

Tammy Polk, PSC

Tammy Polk, PSC

Patient Service Coordinator

Tammy Polk is a Patient Services Coordinator. Tammy is originally from Charlotte, North Carolina and moved to Hudson, North Carolina in 2002, as her husband is a pastor on staff at a church in Hickory, North Carolina. Tammy started working at Best Value Hearing Care Center in January 2014. Tammy began working in the hearing industry Center in 2014 and was drawn to the profession because of the gratification of helping not only seniors but anyone a hearing loss to hear again and live a more fulfilling lifestyle.

What Tammy loves most about saving hearing lives is seeing the patient’s response to being able to hear again and their life returned to them, as well as the amazing life experiences shared with her when they visit the clinic. Friendships are formed and job responsibilities become heartfelt care over time. Tammy strives/focuses/works on/etc. to keep a good relationship and show respect to each client in her everyday work with patients as she is the representative of the company both in house & on the phone. As seniors grow older, they tend to lose touch with the outside world, so it is gratifying to show heartfelt interest and focus on their wellbeing, showing they have value personally.

Outside of saving hearing lives, Tammy loves hobbies such as spending time with her grandchildren Aydan and Elias.  She loves playing with her dachshund puppy, Remi.  She enjoys a nice motorcycle ride in the country and a day out on the lake. Most importantly she enjoys time with her family.  She also is involved in ministry at her church where she co-leads her 2 small groups and helps to minister with her husband at an outreach ministry located in Cherokee focusing on the native Indians in the area.

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Customer Reviews

Great service! The staff was very friendly and exceedingly helpful in the selection of my new hearing aids. I highly recommend them!

Gerald White, on Google

Kathy Roark, on Google

Reliable and quick.

Melanie Hampton, on Google

Lillie Middleton, on Google

They were very helpful and polite. Also, they were very thorough and answered all my questions. I will get my hearing aids in about one week and they filed my insurance while i was there. They also gave my daughter a complimentary exam.

Jennie Wilson, on Google

Awesome service by the entire staff!!!

sara banner, on Google

Everybody was very nice and very proficient.

leslie welnicki, on Google

My visit was for routine cleaning and check on my Audibel hearing aids. The staff are curtious, professional and ready to answer any questions you have.

Pamela L Jimenez, on Google

Carlos Gonzales, on Google

Kim Petty, on Google

Jon and Tammy are always helpful, encouraging, friendly, knowledgeable, and professional. Plus, they offer a great product. This is my third upgrade and I am so pleased with the new Audibel hearing aids. It is wonderful to be able to hear every thing I want to hear! Jon and Tammy...

Mary Bellinger, on Google

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